1 of 8

HOW IT WORKS

Choose A Photo

Upload your favorite photo to your order, choose a photo that is
high quality with good lighting. Newer iPhone cameras work
great. Our team will reach out to you if a different image is needed.

Customize & Make it your own

Customize your portrait by adding pet’s name, quote, etc.

Artist illustration

Once you submit your order, our designers get to work on creating
a digital-illustration of your portrait. The design will be sent to your
email for approval, once order design is confirmed we will move to
the production.

Shipping

Expect to receive your custom pet portrait within 1-2 weeks in USA,
and international 2-3 weeks.

Common Questions

What Makes A Good Photo?

1.) Close up time! Be sure your pet's photo is taken in a well lit area. Ideally without a filter and in natural lighting.

2.) Close up and head on, showing as much of the ears, head, neck, and chest as possible. This will allow us to get a good crop of your pets face.

3.) Avoid overhead, overly filtered or blurry photos. We are typically unable to illustrate photos of your pet lying down.

What Is Production & Shipping Times?

USA: We estimate orders to arrive within 1-2 weeks from the date of purchase. You may experience longer shipping times during peak holiday seasons, up to 3 weeks.

Australia, UK, Canada & Europe: We estimate orders to arrive within 2 weeks from the date of purchase. You may experience longer shipping times during peak holiday seasons, up to 4 weeks.

Can I Make Changes After I Place Order?

Yes! We are happy to help with changes to your pet portrait order as long as you reach out to support YourPetDesignUSA@Gmail.com within 12 hours of your order being placed. 

After 12 hours most changes, including address updates, can no longer be made.  Please note, in some cases, changes to orders may result in shipping delays.

Can I Preview My Portrait Before You Ship?

Yes, after the designer has received your photo they will send a example to your email to be approved before it goes into production.

  • *****

    This is the best portrait I could have asked for. Captures his eyes and expression perfectly!

  • *****

    The artist captured all the little details of our pup. It’s so perfect and we love it!

  • *****

    So SO happy with how my image turned out. I still stare in awe at it lol! Professionally done, no mistakes and they listened to the comments I had made. Very happy and impressed with the picture of my fur baby!

  • *****

    Came out so good! Looks exactly like my ivy girl.

  • *****

    She loved the gift!

  • *****

    Absolutely gorgeous portrait of my bestie's beloved pet Bella, who passed away. This was a beautiful gift, a way to keep her memory alive. The portrait captures Bella's features so perfectly. Thank you so much, it bought tears to our eyes.

  • *****

    I bought the pet portrait for my future son-in-law. He dearly loves my daughter and her dog. He loved it, and we all love him. Thank you for doing such a great job with the portrait

  • *****

    Turned out perfect!!

  • *****

    My mom was sooo excited and unbelievably happy with this gift. She adores the way the artist captured both of our dogs personalities perfectly and how well it was done. 10/10 recommend!

  • *****

    Clark’s picture turned out perfect! We love it.

  • *****

    I love it! It arrived in a timely manner and I can’t wait to give it to my sister.

  • *****

    Bought this picture to honor our dog who passed. It is absolutely beautiful! We put it in our living room and I look at it every day. It turned out amazing and will definitely be purchasing more products in the future :)

  • *****

    A great keepsake after losing a beloved pet. Thank you!

  • *****

    Absolute perfection. I ordered this picture to help preserve the memory of our sweet pup. They did a phenomenal job capturing her essence.

  • *****

    We absolutely love our portrait of our babies. It’s a great anchor for our wall and represents them so perfectly. The stickers were and added bonus. Would highly recommend!

  • *****

    Love it!!

  • *****

    Ellie’s first official portrait and we all love it! It is hanging proudly on our wall. This is a great way to celebrate our favorite pup!

  • *****

    The perfect picture! I love it.

  • *****

    Absolutely in love with how it turned out! Would definitely purchase another.

  • *****

    It’s so beautiful, looks exactly like the picture I sent in from the color of her eyes, to her nose, and to her hair. Got it as a gift and they loved it!

  • *****

    Super cute!!!

  • *****

    It came out wonderfully. When I didn’t like the first one, they were so understanding and quickly changed it and made it exactly as I wanted. Wonderful customer service!

  • *****

    I bought this for my step brother and I LOVE how it turned out. Literally captured his dog Stella down to her sweet eyes. She passed away and this is a beautiful tribute to her. Thanks so much.

  • *****

    I loved it!!!!!

  • *****

    Absolutely love it! It looks just like him. It was easy to order and I received it very quickly!

  • *****

    Obsessed is an understatement. This is the second order I have placed and have not been disappointed. My little guy has such an expressive face and the artist did an amazing job at capturing that.

  • *****

    Lovely surprise!
    So life like!!
    Love seeing it everyday when I walk into the house!
    Miss you buddy🤍

  • *****

    Absolutely love the photo!! It looks just like my girl. So glad I bought one!

  • *****

    Lenny loves his portrait! It was a great addition to our home and something that will keep his spirit alive forever!

  • *****

    Absolutely in love with my order of personal pet portrait and saying sign! So pleased and will order again soon!

  • *****

    I bought a puppy portrait for a friend and my 8 yo daughter requested one for her bday present. She loves her puppy’s portrait.

  • *****

    I bought this as an anniversary present for best friends. They LOVED it so much. The picture I enclosed is when I opened the package and compared it to the photo I have of her dog. After that I sent it to NC where she lives. Great job with the shading as she has a chocolate lab. I need one for myself asap. Great service!! Great gift for any dog owner

  • *****

    Exceeded my expectations ! We LOVE it!

  • *****

    Omg my mom loved it so much she cried! Thank you so much!

  • *****

    We miss our buddy everyday and this has helped us feel like he’s still with us. They captured him perfectly. Thank you.

  • *****

    The handsomest potato gets the best portrait!
    Quality is great, production and shipping were super quick too.

  • *****

    Love it! Easy to order and came so fast!

  • *****

    We loved how the portrait turned out! I ordered a couple for my friends and family as gifts and they loved it! Would purchase again and again!

  • *****

    I loved how the portrait turned out and it looks great on my mantle!!

  • *****

    Loved the quality and the picture was perfect.

  • *****

    We recently had to put Chubbs down due to health issues. Looking for a way to honor and remember his 13 years with us. So happy how this turned out!

  • *****

    I could not be happier with our pet photo! I’ve gotten the single dog portrait as a gift for a friend before but am absolutely obsessed with our double one. It’s adorable while still looking classic and fitting in with the rest of my decor. Would recommend to any pet lover :)

  • *****

    Love this portrait of hank so much! Looks spot on to the picture that I sent in. Could not be happier with how this turned out!!!

  • *****

    PAWSOME!!! So happy with the outcome. We told our friends about you guys.

  • *****

    Not only is the portrait wonderful, even iconic, but the process was incredibly easy. Could not be more thrilled with the outcome and can't wait for the lucky birthday girl (my wife) to see it.

  • *****

    Our beloved companion had passed, and we couldn’t be happier with this portrait of our sweet Daisy. Very good quality portrait.

  • *****

    We love this portrait!! What an awesome gift. We will definitely be getting this for it friends. Thank you!

  • *****

    Absolutely love our frame! Perfect addition to our new house!

  • *****

    So happy with our picture!! Captures our fur babies perfectly!!

  • *****

    It's just as expected!

1 of 4